Management Trainee (Administration)

Location: Dalton, Georgia
JOB TITLE: Management Trainee (Administration)

SUMMARY DESCRIPTION OF THE JOB: Bungalow Flooring is seeking someone to serve as a member of our Administration team at an entry level. This Administrator must have a great desire to continually learn new things. As an Administrator, one will need to know virtually every aspect of our business and feel confident to make quick, informed decisions. This position directly interacts with customers to receive and input their orders, to provide information on products and/or services, to resolve problems, and to offer general assistance. The basic responsibility of this position is to do whatever is necessary to offer 100% satisfaction to our customers.

ESSENTIAL FUNCTIONS OF THE JOB: This position is required to process customer orders, answer phone or email inquiries, and meet service requests; track orders and coordinate correction of orders; process inquires on shipping status, provide pricing or invoicing information, manage EDI processes, offer product information, and assists with various website questions. Candidates will gain a complete and full understanding of all business processes. Adequate time will be spent in many areas of business to acquire this knowledge. This Administrator will also act as a liaison between the Manufacturing Departments, Accounts Receivable, Art Department and Sales Team to resolve any issues related to customer satisfaction. The candidate must have a desire to get things done quickly and accurately with the flexibility to work on numerous projects at any given time.

QUALIFICATIONS: Qualified candidates will have strong interpersonal and communication skills, be detail and task oriented, and possess creative problem-solving skills. Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace. We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel), who is highly motivated, has a strong work ethic, sense of urgency, and is a self-starter. A college degree or equivalent required. At least 2 years of customer service experience is a plus.

•Strong sense of urgency
•Attention to detail
•Excellent interpersonal & telephone communication skills
•Desire for continuous learning opportunities

Salary: $16-$17 / hour based on experience

WORKING CONDITIONS: Standard office hours (8:00 am to 5:00 pm); however overtime and weekends may be required.

BENEFITS: Bungalow Flooring provides a comprehensive benefits package to include medical, dental, vision, life, and disability insurance. We also offer participation in our 401(k) and profit sharing programs.

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